Portage · Your experience counts.

Administrative Assistant → UX Researcher

Translate patient intake and administrative auditing into neutral user research protocols.

Experience you already have

• Scheduled and conducted patient intake interviews and synthesized appointment feedback notes
• Audited clinic intake paperwork and identified repeated patient bottlenecks in digital check-in forms
• Created standardized FAQ reference guides and onboarding packets for new patient registrations
• Organized multi-provider scheduling calendars and monitored daily clinic waiting room flow

Skills worth closing next

• Neutral, Non-Leading User Research Protocol Design
• Affinity Diagramming & Thematic Insight Synthesis
• Usability Benchmark Testing & System Usability Scale (SUS)

Portage finds the skills you already have, tests them on real job tasks, and points to the one gap worth closing next. See all career transition pathways